Business Process Optimization Expert

7 days ago


Lahore, Punjab, Pakistan ITC WORLDWIDE Full time

About the Role:

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This is an exciting opportunity for a seasoned business operations expert to join our dynamic team at ITC Worldwide. You will play a vital role in driving business growth, improving efficiency, and enhancing customer satisfaction.

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Key Responsibilities:

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  • Develop and implement strategies for increasing productivity and growth
  • Create daily operational programs that achieve organizational objectives
  • Manage employee activities, providing suitable resources and support
  • Evaluate and improve existing business processes
  • Establish and grow relationships with relevant partners and stakeholders
  • Collaborate with department heads to define Key Performance Indicators (KPIs) and reports
  • Develop an understanding of business operations and contributing departments
  • Implement and maintain reports and dashboards using reporting software
  • Conduct ad-hoc analyses to support internal decision-making
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Requirements:

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  • Three or more years of experience in a business management or similar role
  • Experience in developing business strategy and driving growth
  • Strong ability with financial and budgetary processes
  • Superior leadership skills, with a focus on employee coaching and development
  • Up-to-date knowledge of relevant industry trends
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Preferred Qualifications:

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  • Master's degree (or equivalent) in business, management, or related field
  • Strong ability with database and information systems software
  • Experience in data analysis with Power BI
  • Microsoft Applications: SaaS Product Line Licensure
  • Dynamics 365 ERP/CRM Pre & Post sales
  • SAP/NetSuite (a plus)


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