Business Analyst Expert
5 days ago
The Business Analyst role is a key part of our Services team, comprised of highly motivated specialists dedicated to ensuring smooth product implementation at customer locations.
Our Services consultants collaborate with partners and clients worldwide, developing, teaching, supporting, and leading teams to deliver enterprise solutions successfully.
You will play a crucial role in analyzing, capturing, and prioritizing requirements for customer experience initiatives, helping clients realize their vision and translate it into actionable project backlogs within time constraints.
Responsibilities include:
- Gathering and defining project requirements in collaboration with clients.
- Conducting requirements workshops to define business needs.
- Writing functional requirements using use case specifications or user stories.
- Performing business process gap analysis and managing requirement changes.
- Serving as 'product owner' to guide the team towards project success.
Candidate profile:
An excellent communicator, comfortable engaging with stakeholders at various levels, with organizational and cultural sensitivity is required.
Skills & knowledge:
Essential:
- University degree (preferably in business or IT).
- At least 5 years of experience in business analysis, preferably in digital banking.
- At least 5 years of client-facing experience.
- Experience in requirements management and process modeling.
- Knowledge of development methodologies like SCRUM, RUP, Kanban, Waterfall.
- Excellent English communication skills.
- Perseverance and pragmatism in solving complex problems.
- Ability to work under pressure.
- Experience working in multicultural and international environments.
- Flexibility regarding work location and willingness to travel frequently.
Desirable:
- Experience in the Financial Services industry.
- Experience with Digital Banking.
- Familiarity with requirement management and project management tools.
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