Account Manager Team Lead

6 days ago


Faisalabad City Tehsil, Pakistan beBee Careers Full time

Job Description:

Leadership Role

This role involves leading a team of account managers to deliver exceptional customer service. The successful candidate will have strong leadership skills, the ability to motivate and inspire a team, and experience in account management.

Responsibilities
  1. Lead and manage a team of account managers to ensure exceptional customer service delivery
  2. Develop and implement strategies to increase customer satisfaction and retention
  3. Oversee the onboarding process for new clients, ensuring a smooth transition and effective knowledge transfer
  4. Collaborate with internal departments to align strategies and drive revenue growth
  5. Build and maintain relationships with key accounts, acting as the main point of contact for their inquiries and concerns
  6. Monitor team performance, providing regular feedback and coaching to enhance individual and team productivity
Requirements
  1. Strong leadership skills with the ability to motivate and inspire a team
  2. Proven experience in account management, preferably in the software industry
  3. Excellent communication and interpersonal skills
  4. Strong negotiation and problem-solving abilities
  5. Ability to work under pressure and meet tight deadlines


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