Senior Regulatory Compliance Professional

15 hours ago


Karachi, Sindh, Pakistan beBeeCompliance Full time
Regulatory Compliance Specialist

We are seeking a highly skilled and experienced Regulatory Compliance Specialist to join our team.

Key Responsibilities:

  • Review consumer complaints received from regulatory bodies, ensuring compliance with standard rules and regulations.
  • Evaluate Passing Unregistered Gas (PUG) complaints and take necessary actions as per standard rules and regulations.
  • Review gas theft claims cases and obtain relevant documents to ensure compliance with approved procedures.
  • Oversee evidence collection for billings and prepare responses for regulatory bodies.
  • Support documenting responses to regulatory-related queries and complaints under complaints resolution regulations procedures.
  • Ensure departments provide feedback and case files are stored for future references.
  • Implement measures to improve the structure for complaints resolution and complaint management.
  • Assess regulatory and statutory obligations, including accurate and timely processing within the framework of regulations for review by senior management.
  • Provide timely periodic status updates to complainants, respondents, and higher management/board as appropriate in ongoing case resolution processes.


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