Virtual Sales and Support Liaison

3 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time

Sales and Customer Support is a vital part of our e-commerce operations. We're looking for a highly organized, tech-savvy Virtual Assistant to join our remote team.

Key Responsibilities:

  • Provide real-time support to customers via live chat, email, SMS, and phone
  • Recommend products, assist in purchase decisions, and identify upsell/cross-sell opportunities
  • Manage order inquiries, including shipping, tracking, returns, and refunds
  • Update CRM tools and track customer interactions accurately
  • Represent each brand in a way that reflects their tone and values
  • Share customer feedback and insights to improve sales processes

Qualifications:

  • Minimum of 1 year experience in sales, customer support, or virtual assistant roles
  • Excellent written and verbal communication skills in English
  • Comfortable using platforms such as Shopify, Gorgias, Zendesk, or similar tools
  • Ability to work independently in a remote, fast-paced environment

Benefits:

  • Performance-based raises and commission opportunities
  • Paid time off
  • Health stipend or HMO coverage (location-dependent)
  • Recognition bonuses for outstanding performance
  • 100% remote setup with a supportive, collaborative team environment

This role may be a perfect fit if you have a background in sales or customer service and are highly motivated to help customers find the right solutions.



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