Employment Manager

6 days ago


Lahore, Punjab, Pakistan PNY Trainings Full time

PNY Trainings seeks a skilled Human Resource Manager and Quality Assurance Officer to contribute to our team's success.

The successful candidate will possess a Master's degree and a minimum of 2 years of experience in HR management, with a strong emphasis on quality assurance.

This role involves reviewing resumes and applications, creating job descriptions, conducting recruitment and selection processes, maintaining hiring records, providing exceptional customer service, and resolving customer complaints in a professional manner.

Key Responsibilities
  1. Application Review and Hiring Process: Evaluate resumes and applications to identify the most qualified candidates for available positions.
  2. Job Description Preparation: Develop, update, and maintain accurate job descriptions to support the recruitment process.
  3. Recruitment and Staffing: Conduct interviews, assess candidate skills, and recommend hiring decisions.
  4. Hiring Records and Compliance: Maintain detailed records of all hiring activities, including candidate interactions and selection outcomes.
  5. Customer Service Excellence: Provide exceptional service to internal and external customers.
  6. Issue Resolution: Resolve customer complaints in a professional and timely manner, ensuring satisfaction for all parties involved.

Qualifications

  • Education: Master's degree required.
  • Experience: Minimum of 2 years of experience in HR management and quality assurance.


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