Retention and Upsell Specialist

A career as a Customer Retention Agent involves engaging with customers at critical points to prevent cancellations and retain their business. Key responsibilities include resolving issues, identifying upsell opportunities, and building long-term relationships. This role requires excellent communication and problem-solving skills, as well as the ability to...

Customer Retention SpecialistThe successful candidate will be responsible for managing the after sales service operations of the 3S dealership. This includes maintaining close liaison with department staff for maximum productivity and timely warranty settlement with the principal.Managing workshop resources to achieve better profitability.Implementing...

Succeed as a seasoned customer success expert, leveraging cutting-edge AI to drive growth and retention for key clients. This pivotal role demands strategic thinking, strong communication skills, and the ability to thrive in a fast-paced, dynamic environment.Key ResponsibilitiesDevelop and implement data-driven customer success plans that yield tangible...

Join to apply for the Upseller-Design Sales role at Experts CommunicationWe are looking for a motivated and results-driven Upseller to join our sales team, focusing on the web and design domain. The ideal candidate will excel at identifying and seizing opportunities to upsell our web and design services to both existing and prospective clients. This role...

Customer Services SpecialistWe are looking for a skilled Customer Services Specialist to join our team. As a key member of our customer retention unit, your primary responsibility will be to engage with customers over the phone to resolve issues and address concerns.You will identify and capitalize on upsell opportunities, utilize proactive retention...

Customer Service SpecialistA key role in our organization is the Customer Service Specialist. As a specialist in this field, you will be responsible for engaging with customers to resolve issues and address concerns. Your mission is to maintain high retention rates by providing outstanding service and offering effective solutions.Duties of a Customer Service...

Customer Growth SpecialistWe are seeking a highly skilled Customer Growth Specialist to join our team. In this role, you will be responsible for driving account expansion by identifying opportunities for clients to leverage additional AI employees or premium features. You will also present quarterly business reviews showcasing ROI, performance metrics, and...

Join a dynamic team that goes beyond the typical call center experience. As the offshore branch of a UK-based company, we offer unique professional growth opportunities and international exposure. Our commitment to work-life balance and a positive, nurturing culture allows us to focus on the well-being and development of our team members.Job Purpose:As a...

Customer Services (Retention) SpecialistWhat is a Customer Services Specialist?As a Customer Retention Specialist, your mission is to engage with customers at the brink of cancelling their policies or considering renewal. Your goal is to maintain high retention rates by providing outstanding service and offering effective solutions.Responsibilities of...

As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with existing customers to ensure their continued success and growth.Your key responsibilities will include guiding new customers through the onboarding process, monitoring customer health, resolving issues in a timely manner, and driving customer...