Technical Support Specialist

Key ResponsibilitiesNetwork and Systems Management: Administer and maintain network infrastructure, ensuring optimal performance, security, and reliability. Monitor and troubleshoot network issues, providing timely resolution and proactive problem-solving.Hardware and Software Support: Install, configure, and maintain hardware components, including servers,...

Technical Support RoleThe IT Service Desk role is a vital part of our organization's technical infrastructure, providing first-line support to our customers.Document all customer inquiries and interactions.Diagnostics and troubleshooting of technical issues.Closely collaborate with other teams to resolve complex problems.Maintain current knowledge of systems...

Gorgias Technical Support Specialist:The successful applicant will provide technical assistance, troubleshoot issues, manage email and data analysis tasks, and maintain professional communication with customers. They will also ensure effective use of Gorgias by brands and address customer queries efficiently.

IT Support ManagerAs a highly skilled IT support manager, you will be responsible for providing exceptional technical assistance and managing all IT-related support software.Key Responsibilities:• Manage the Help Desk and Complaint Desk to ensure timely resolution of IT issues.• Oversee the maintenance and optimization of IT support software to improve...

Tech Support RoleThis is an exciting opportunity for a detail-oriented and organized individual to join our team as a Computer Lab Attendant. As a key member of our support team, you will be responsible for ensuring the smooth operation of our computer lab.Key Responsibilities:Manage the day-to-day operations of the lab, including equipment maintenance and...

We are seeking a highly skilled IT specialist to provide day-to-day support to call center agents and supervisors in using VICIDial. The ideal candidate will have basic computer knowledge, strong prioritizing and time management skills, and be able to work well under pressure.Key responsibilities include:Providing technical assistance and training to call...

We are seeking a highly skilled IT professional to join our team as an IT Specialist. In this role, you will be responsible for managing and maintaining our IT systems, networks, and hardware. You will also collaborate with cross-functional teams to identify and address technology-related challenges, implement solutions, and contribute to the overall success...

Infrastructure Support SpecialistThis position requires a skilled technician with experience in supporting and maintaining system infrastructure. Key responsibilities include:Providing tier-one support for system-related issues and concerns.Collaborating with the system administration team to resolve complex technical issues.Developing and maintaining...

This is a dynamic role that requires a versatile individual who can adapt quickly to changing circumstances.The ideal candidate will have experience working with various software applications and tools, and be proficient in data analysis and reporting.They will also be skilled at identifying and resolving technical issues, and have a basic understanding of...

Network Support Assistant Job OpportunityAbout the JobWe are seeking a highly skilled Network Support Assistant to join our team. The successful candidate will be responsible for maintaining the integrity of our computer networks, troubleshooting technical issues, and providing exceptional customer service.Skill Requirements:Degree in Computer Science or...