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Log Monitoring Strategist
7 days ago
We are a global banking and financial services organisation with operations in 64 countries and territories.
Our vision is to be where the growth is, enabling businesses to thrive and economies to prosper.
We are currently seeking an experienced professional to join our team as Consultant Specialist.
In this role, you will:
- Serve as Subject Matter Expert and collaborate closely with global and regional stakeholders from across different functions.
- Take ownership of overseeing new migrations, process improvement on a consistent basis.
- Engage with wider audit stakeholders, ensuring smooth handling of audit engagements and providing evidencing for audits.
- Identify key initiatives and implement process improvements, working with the project team to drive quality end-to-end automation delivery.
- Perform process gap analysis, capture findings and drive closure.
- Conduct regular training sessions for the team to enhance their skills and ensure quality service delivery.
- Work with key stakeholders to resolve queries and improve customer satisfaction levels.
