
Supply Chain Solutions Specialist
4 days ago
The Supply Chain Solutions Specialist will play a pivotal role in driving the implementation and configuration of the Kinaxis Maestro platform to support clients' supply chain planning and execution needs.
This role involves translating business requirements into technical solutions, conducting validation and user training, and collaborating with internal and external stakeholders to ensure seamless delivery.
The successful candidate will possess excellent problem-solving and critical thinking skills, able to synthesize a high volume of complex information to determine the best course of action.
- Translate business requirements into Kinaxis Maestro software specifications, following supply chain industry trends and best practices.
- Configure and implement Kinaxis Maestro software based on customer business requirements, ensuring solution configurations are of high quality, aligned with user stories, and completed in accordance with sprint timelines.
- Create and maintain solution documentation in accordance with user story solutions.
- Lead Quality Control/Quality Assurance validation and testing of sprint story solutions, including supporting UAT and capturing user feedback. Provide recommendations to improve future processes and implementations.
- Support data management and data integration activities, such as source system data validation, data clean-up, and any needed data transformations within Maestro.
- Provide technical support to end users and resolve complex issues; act as an escalation point for end users.
- Conduct solution training to end users.
- Bachelor's or Master's degree in Industrial Engineering, Supply Chain, Operations Research, Computer Science, Computer Engineering, Statistics, Information Technology, or a related field.
- Passion for working in customer-facing roles and able to demonstrate strong interpersonal, communication, facilitation, and presentation skills.
- 3–5 years of progressive experience in software implementations or deployments in the supply chain planning or supply chain execution space, or business experience in supply planning, demand planning, inventory management, or manufacturing.
- Self-starter who shows initiative in their work and learning and can excel in a fast-paced work environment.
- Excellent problem-solving and critical thinking skills, able to synthesize a high volume of complex information to determine the best course of action.
- Works well in a team environment and can work effectively with people at all levels in an organization. Previous exposure to managing external stakeholders such as customers and executive sponsors.
- Ability to work in a collaborative, matrixed environment with multiple team members.
- Ability to communicate complex ideas effectively, both verbally and in writing.
Zones Offers a Comprehensive Benefits Package
We are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. Our benefits package includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.
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