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E-commerce Support Expert

2 weeks ago

Karachi, Sindh, Pakistan Brandflix Full time

We're seeking an E-commerce Support Expert to join our team at Brandflix. In this role, you'll be responsible for handling customer inquiries via chat only, providing expert support and guidance to ensure customer satisfaction.

The ideal candidate will possess excellent communication skills, particularly in English, as well as strong problem-solving abilities and attention to detail.

Key Responsibilities
  • Respond to customer inquiries via chat only
  • Assist customers with product information and order inquiries
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with the team to improve overall customer experience

What We Offer

  • Opportunity to work with a dynamic e-commerce team
  • Chance to develop strong communication and problem-solving skills
  • A customer-focused environment that values exceptional service