E-commerce Customer Support Lead

2 days ago


Karachi, Sindh, Pakistan beBee Careers Full time
Job Summary

We are seeking a highly motivated and experienced E-commerce Customer Support Lead to join our team. In this role, you will be responsible for leading our customer support team and ensuring that our customers receive the best possible experience.

Your primary responsibility will be to assist customers with their items purchased through our e-commerce website, providing them with prompt and effective solutions to any issues they may encounter.

In addition to this, you will be responsible for developing and implementing processes and procedures to improve customer satisfaction and loyalty.

We are looking for someone who is passionate about delivering exceptional customer experiences and has a strong focus on customer satisfaction.

Responsibilities
  • Lead the customer support team
  • Assist customers with their items purchased through the e-commerce website
  • Develop and implement processes and procedures to improve customer satisfaction
  • Stay up-to-date with the latest system information and process changes
  • Meet and exceed customer satisfaction targets


  • Karachi, Sindh, Pakistan Brandflix Full time

    We're seeking an E-commerce Support Expert to join our team at Brandflix. In this role, you'll be responsible for handling customer inquiries via chat only, providing expert support and guidance to ensure customer satisfaction.The ideal candidate will possess excellent communication skills, particularly in English, as well as strong problem-solving abilities...


  • Karachi, Sindh, Pakistan E Reality Solutions (Pvt.) Ltd. Full time

    We are a Canadian-Pakistani company seeking an E-Commerce Website Developer with expertise in WordPress and Joomla CMS particularly, and working knowledge of Drupal.About the JobDevelop, customize and implement high-quality e-commerce web applicationsCreate responsive e-commerce themesDesign and implement new features, enhancements, and content of existing...


  • Karachi, Sindh, Pakistan E-Com Solutions Full time

    Job Overview:We are seeking a highly skilled and motivated individual to join our customer support team as a Customer Service Expert. In this role, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries via phone, email, and chatResolve customer complaints and issues...


  • Karachi, Sindh, Pakistan Hamdard Pakistan Full time

    As a seasoned Cloud E-commerce Technical Lead, you will play a critical role in driving the technical vision and strategy for our e-commerce operations at Hamdard Pakistan. You will lead a team of technical professionals and collaborate with cross-functional teams to design, develop, and deploy scalable and secure e-commerce solutions.Key...


  • Karachi, Sindh, Pakistan ZEPHTECH DIGITAL Full time

    Job OverviewZephTech Digital is a technology company focused on driving innovation using the latest tech and fresh ideas.We are looking for an E-commerce Front Sales professional to join our team in Karāchi.Key responsibilities include day-to-day tasks related to customer service, communication, e-commerce sales, and utilizing analytical skills to drive...


  • Karachi, Sindh, Pakistan TalentPop App Full time

    About UsTalentPop App is a dynamic company dedicated to providing exceptional customer service experiences. Our mission is to deliver outstanding support that meets the evolving needs of our customers.Your RoleWe are seeking a highly skilled E-Commerce Support Associate to join our team. As a key member of our remote support team, you will play a vital role...


  • Karachi, Sindh, Pakistan TalentPop App Full time

    Join us as a Remote E-Commerce Support Associate and help customers navigate their shopping experienceResponsibilities:Support customers via chat, email, phone, and SMSProcess orders, refunds, and returns efficientlyProvide personalized product recommendationsMaintain accurate customer recordsRequirements:1+ year of experience in customer service or...


  • Karachi, Sindh, Pakistan E-Com Solutions Full time

    About Us:E-Com Solutions is a leading online retailer dedicated to providing exceptional customer experiences. We are passionate about delivering high-quality products and services that meet our customers' needs.Job Summary:We are seeking a highly motivated and results-driven individual to join our customer support team as a Support Agent. In this role, you...

  • E-commerce Manager

    3 weeks ago


    Karachi, Sindh, Pakistan TheHiringl Full time

    Job Summary:We are seeking a highly skilled and motivated E-commerce Manager to oversee and drive the success of our online sales channels. The ideal candidate will be responsible for developing and executing e-commerce strategies, managing online product listings, optimizing the user experience, and analyzing performance metrics to maximize revenue. This...

  • E-Commerce Specialist

    3 weeks ago


    Karachi, Sindh, Pakistan Getz Pharma Full time

    The E-commerce & Operations Specialist will manage and optimize the company's e-commerce platform to support its digital sales initiatives in the pharmaceutical industry. This role focuses on building a seamless e-commerce experience that caters to chronic patients and healthcare professionals while complying with industry regulations in Pakistan. The...


  • Karachi, Sindh, Pakistan REG Full time

    About the Role: REG is a respected company in the automotive industry, focusing on the sale of motorbike spare parts and tubes. We are recruiting an E-Commerce Specialist to drive our online growth and expand brand reach through innovative e-commerce strategies.Key ResponsibilitiesDesign and execute e-commerce strategies to amplify brand presence and drive...


  • Karachi, Sindh, Pakistan Marz Natural Full time

    Job OverviewWe are seeking an E-Commerce Operations Director to lead the optimization of our digital platforms, ensuring a seamless customer experience.Main Responsibilities:Oversee operations for our website and Daraz store to drive growth and efficiency.Implement effective inventory management strategies.Coordinate product shipments and monitor logistics...


  • Karachi, Sindh, Pakistan Hamdard Pakistan Full time

    Hamdard Pakistan is seeking a highly skilled E-commerce Application Support Specialist with experience in mid-senior level roles to join our dynamic team. As a key member of our e-commerce operations team, you will provide technical support and troubleshooting services to ensure the smooth operation of our e-commerce applications.Responsibilities:Provide...


  • Karachi, Sindh, Pakistan HR WAYS Full time

    About the Opportunity:The E-commerce Marketing Manager will play a critical role in driving the company's e-commerce initiatives, focusing on retail businesses, wholesalers, and other B2B partners.The successful candidate will have strong expertise in SEO, content marketing, email marketing, and lead generation, with a proven track record of delivering...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job OverviewWe are seeking a detail-oriented and organized E-commerce Product Coordinator to join our team. As an E-commerce Product Coordinator, you will be responsible for managing online product listings, handling customer inquiries, and ensuring seamless order fulfillment.Key Responsibilities:Product Listing Management: Manage and maintain accurate and...


  • Karachi, Sindh, Pakistan hHELIOS Full time

    Job OverviewThe E-commerce Marketing Manager at hHELIOS will be responsible for developing and executing the company's e-commerce marketing strategy, with a focus on driving online sales and improving customer engagement.Main Responsibilities:Developing and implementing e-commerce marketing campaigns to drive online sales and improve customer...


  • Karachi, Sindh, Pakistan Nacirema Creatives Full time

    **Company Overview**Nacirema Creatives is a renowned e-commerce solution provider seeking an experienced developer to join our team.We are looking for a skilled e-commerce website developer who can assist us in building, scaling and maintaining our e-commerce websites.The ideal candidate should have a strong background in developing e-commerce websites using...


  • Karachi, Sindh, Pakistan Medlink Serivices Pakistan Full time

    Job Title: E-Commerce Project ManagerMedlink Services Pakistan is a leading e-commerce business seeking an experienced E-Commerce Project Manager to lead our project management efforts. The ideal candidate will have a proven track record of success in project management and e-commerce business.Job DescriptionWe are looking for a highly motivated individual...

  • E Commerce Specialist

    2 weeks ago


    Karachi, Sindh, Pakistan Awesome Technologies Inc. Full time

    Company Overview:Award-winning Awesome Technologies Inc. is a cutting-edge digital solutions provider dedicated to revolutionizing the e-commerce landscape.Job Description:We are seeking an exceptional E Commerce Specialist to join our team! As a crucial member of our Digital Retail Department, you will be responsible for ensuring the highest quality product...


  • Karachi, Sindh, Pakistan GE Solutions Full time

    We are seeking a skilled Customer Support Manager to join GE Solutions. The ideal candidate will have a minimum of 1 year of experience in customer support management and be familiar with e-commerce sales and strategy planning.Responsibilities include managing relationships with customers from the US/UK region, analyzing customer data to improve customer...