Customer Experience Manager

We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multitask and take the appropriate...

Customer Experience ManagerThis role focuses on delivering exceptional customer experiences, ensuring that all customer interactions are positive and satisfying.Main Responsibilities:Design and implement a customer-centric complaints process to enhance customer satisfaction.Develop and distribute customer feedback forms to gather insights and...

We are seeking an experienced professional to fill the role of Operations Assistant Manager.This individual will play a vital part in supporting the COO in all aspects of operations, including customer care, field staff management, and sales target monitoring.The ideal candidate will have a strong background in service delivery, with experience working with...

We are seeking an experienced professional to fill the position of After Sales Manager. The ideal candidate will have a proven track record in delivering exceptional customer service and developing effective strategies for after sales customer service activities.Job Requirements:Bachelor's degree in Business Administration or related field.Minimum 5 years of...

We are seeking a proactive and customer-focused professional to help improve customer satisfaction, reduce churn, and enhance overall user experience.Key Responsibilities:Initiate conversations with customers who have left the website or abandoned their shopping cart to understand the underlying reasons.Reach out to members who have canceled their...

Client Support SpecialistThe successful candidate will possess excellent interpersonal and problem-solving skills, ensuring seamless communication with clients and resolving their issues efficiently.Job OverviewHandle client inquiries via phone, email, and chat in a professional mannerEscalate complex issues to the appropriate department or manager for...

Key ResponsibilitiesMaintain qualitative and quantitative targets by adhering to defined protocols.Handle escalations during calls to enhance the customer experience.Ensure the completion of daily, weekly, and monthly lead qualification targets as assigned by the manager.The successful candidate will have a proven ability to manage pressure effectively and...

Transform Customer ExperienceThe ideal candidate will be at the forefront of transforming customer experience for automotive buyers and sellers across Pakistan. This role requires a proactive and highly organized individual with strong communication and problem-solving skills to provide exceptional support.Deliver Exceptional Customer ServiceMaintain High...

Customer Support ProfessionalWe are looking for a talented individual to provide exceptional customer experiences through written and verbal communication. The successful candidate will be responsible for addressing customer inquiries, resolving issues, and delivering satisfactory solutions.This role requires a strong customer-centric approach, excellent...

Account Development ManagerKey ResponsibilitiesThe successful candidate will be responsible for developing and executing strategies to drive customer growth and retention. This includes identifying opportunities to upsell or cross-sell additional features or products based on customer needs.