
Dispatcher / Customer Service Executive
3 weeks ago
We are looking for a reliable Dispatcher to act as a communication point for emergency and non-emergency calls. You will receive requests, transmit messages, and track vehicles.
The ideal candidate must be primarily an excellent communicator and able to remain calm and composed, especially in emergencies. You must be able to multitask and take the appropriate action with little supervision.
The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information.
Job SpecificationWhat You Can Expect From Us:
- Employee & Customer Focused
- Core Values – determined, innovative, problem solvers
- Hands-on experience with support and guidance to potential customers.
- Opportunity to practice and perfect customer service, sales, marketing, and effective communication.
- Working with the direction of professionals and seniors with many years of experience.
- Exposure to the field of customer service and all its facets.
- Relaxed, family-like office environment.
RESPONSIBILITIES & DUTIES:
- Handle customer inquiries and complaints.
- Categorize calls according to importance and urgency.
- Enter data in the computer system and maintain logs and records of calls, activities, and other information.
- Ensure the caller is satisfied with the service provided.
- Organize our file systems.
- Consistently follow up with the customer to ensure completion and satisfaction.
- Ensure the route is clear for the drivers and coordinate with them accordingly.
- Provide detailed information on traffic, obstacles, and requirements.
- Enter and update data in the computer system and maintain a log of all necessary details.
REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES:
Education: High school diploma.
Cross-functional skills: well versed in multi-line telephone use, excellent communication skills, and proper phone etiquette.
Experience and utilizing judgment to plan and accomplish goals.
Able to identify and handle the urgency of each task and work in a high-stress position.
Communication Skills: Excellent verbal skills and good note-taking skills.
Social Perceptiveness: Is aware of others' reactions and ability to understand why they react as they do.
Critical Thinking: using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Misc. Skills: Reliable and punctual; impeccable attention to detail and unwilling to cut corners; ability to deal comfortably with a diverse customer base.
Additional Information:
100% paid medical Insurance (health, dental & vision).
Vacation benefits after One year.
Friendly working, family environment.
Life Insurance paid by the company.
Benefits available after probation.
Thank you for reviewing our opportunity. Please click the APPLY NOW button below.
#J-18808-Ljbffr-
Dispatcher - Customer Support
53 minutes ago
Lahore, Punjab, Pakistan Royal Executive Limo Full timeWe are a Dispatch and Customer Service oriented company. We work with "Limo Transportation Companies" around the globe to help them run their backend operations smoothly. Backend Operations include handling all customer service tasks, making reservations, scheduling the drivers, making sure every ride of the day is going smoothly, and taking care of the...
-
Customer Service and Sales Dispatcher
26 minutes ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Overview: Customer service and sales dispatcher required. We are seeking a highly skilled individual to manage and optimize our dispatch process. This role involves coordinating between sales teams, customers, and delivery personnel to ensure timely and efficient delivery of services.About the Job:This is a unique opportunity to work in a fast-paced...
-
Customer Service Representative
18 minutes ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Summary:We are seeking a reliable and customer-focused individual to handle customer inquiries, dispatch taxis efficiently, and ensure excellent service delivery.Key Responsibilities:Respond to customer inquiries via online booking platforms.Dispatch taxis to customers in an efficient and timely manner.Monitor and update dispatching software to track...
-
Customer Service Representative with Dispatch Experience
26 minutes ago
Lahore, Punjab, Pakistan beBee Careers Full timeWe're looking for a customer service representative to join our team, someone who can provide exceptional support to clients in the transportation industry.The successful candidate will have experience in dispatch project management, with a strong focus on providing excellent customer service. They will be able to think critically and make informed...
-
Dispatching Services Executive
4 hours ago
Lahore, Punjab, Pakistan beBee Careers Full timeAbout the RoleWe are seeking an experienced Sales Executive to join our team. The ideal candidate will have a strong understanding of logistics and dispatching operations.Key responsibilities include identifying sales opportunities, providing tailored solutions to meet client needs, and conducting market research to stay updated on industry trends.
-
Truck Dispatch Services
3 weeks ago
Lahore, Punjab, Pakistan Huff & Puff Solutions (Pvt) Ltd. Full timeTruck Dispatch Services / Sales ExecutivesHuff & Puff Solutions (Pvt) Ltd., PakistanJob Overview:We are seeking a dynamic and results-driven Sales Representative to join our team, specializing in Truck Dispatch Services. The ideal candidate will play a pivotal role in expanding our client base, fostering relationships, and driving revenue growth within the...
-
Dispatch Services Account Manager
2 weeks ago
Lahore, Punjab, Pakistan Huff & Puff Solutions (Pvt) Ltd. Full timeJoin our team as a Truck Dispatch Services Representative and contribute to the growth and success of our company! We are seeking a highly motivated individual to join our team, specializing in truck dispatch services. The ideal candidate will possess a bachelor's degree in business or a related field, with a minimum of X years of successful sales experience...
-
Customer Sales and Dispatch Expert
27 minutes ago
Lahore, Punjab, Pakistan beBee Careers Full timeCustomer Sales and Dispatch ExpertWe are seeking a skilled Customer Sales and Dispatch Expert to join our team. This role involves handling customer inquiries and order processing during nighttime shifts, ensuring timely dispatch of trucks, maintaining accurate records, and providing exceptional customer service.Responsibilities:Handle customer inquiries and...
-
US Truck Dispatch Campaign Executive
1 week ago
Lahore, Punjab, Pakistan Pegasus Enterprise Full timeJob Requirements: We are seeking a highly motivated US Truck Dispatch Campaign Executive to join our team at Pegasus Enterprise. In this role, you will be responsible for convincing US truck drivers to take dispatch services from our company.The successful candidate will have excellent communication and negotiation skills, with the ability to work...
-
Truck Dispatch Services Representative
2 weeks ago
Lahore, Punjab, Pakistan Huff & Puff Solutions (Pvt) Ltd. Full timeWe are seeking a highly motivated Transportation Sales Expert to join our team, specializing in Truck Dispatch Services. The successful candidate will be responsible for building and maintaining strong relationships with clients in the transportation sector, developing and executing a strategic sales plan to achieve revenue targets, and staying informed...
-
Dispatching Services Sales Representative
7 days ago
Lahore, Punjab, Pakistan Rapid Dispatch Services Full timeRapid Dispatch Services is seeking a talented sales representative to join our team as a Dispatching Services Sales Representative. In this role, you will be responsible for promoting our dispatching services to trucking companies in the USA.Key Skills:Excellent communication and interpersonal skillsAbility to work independently and motivate yourself to...
-
Dispatcher Coordinator
1 week ago
Lahore, Punjab, Pakistan ACE Customer Services Full timeAbout Us:ACE Customer Services is a company dedicated to providing exceptional customer service through our team of highly skilled and trained professionals.We strive to create a relaxed and family-like office environment where our employees can thrive and grow in their careers.We believe that our employees are our greatest asset, and we invest heavily in...
-
Dispatcher
54 minutes ago
Lahore, Punjab, Pakistan HF LLC Full timeCompany DescriptionDispatch service providerRole DescriptionThis is a full-time on-site role for a Dispatcher at HF LLC located in Lahore. The Dispatcher will be responsible for coordinating and dispatching drivers, communicating with customers, monitoring routes, and ensuring timely deliveries. Additionally, the Dispatcher will handle logistics and maintain...
-
Customer Service Representative
47 minutes ago
Lahore, Punjab, Pakistan Horizon Solutions Management Full timeCustomer Service Representative & Taxi DispatcherHorizon Solutions Management Lahore, Punjab, PakistanJob Summary:We are seeking a reliable and customer-focused individual to join our team as a Customer Service Representative & Taxi Dispatcher. This role involves handling customer inquiries, dispatching taxis efficiently, and ensuring excellent service...
-
Dispatch Coordinator
19 minutes ago
Lahore, Punjab, Pakistan beBee Careers Full timeThis position involves working closely with our team to coordinate dispatch operations, provide exceptional customer service, and maintain accurate records of calls and dispatch details.
-
Truck Dispatcher
18 minutes ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Description: We are seeking experienced individuals to join our dynamic team as Truck Dispatchers or Tele Sales Executives. This is a night shift position aligned with the US time zone.The ideal candidate will have proven experience in US Truck Dispatching or relevant Telesales Campaigns, strong communication and negotiation skills, and an understanding...
-
Dispatcher / Sales Executive (US Trucking Dispatch)
51 minutes ago
Lahore, Punjab, Pakistan ZAG Communications Full timeDispatcher / Sales Executive (US Trucking Dispatch)We, a US Campaign based Call centre need the following resources for our Call Centre:Fresh / Experienced Candidates (Males/Females) for the Post of "Sales Specialist – US Trucking Dispatch" who have good English Communication Skills.- Salary starts from Basic 30K (Negotiable as per Skill Set of the...
-
Dispatch Sales Coordinator
20 minutes ago
Lahore, Punjab, Pakistan beBee Careers Full timeJob Title: Dispatch Sales CoordinatorWe are seeking a highly skilled Dispatch Sales Coordinator to manage and optimize our dispatch process. This role involves coordinating between sales teams, customers, and delivery personnel to ensure timely and efficient delivery of services.Key Responsibilities:Order Management: Process and manage incoming orders...
-
Customer Service Rep
52 minutes ago
Lahore, Punjab, Pakistan Dispatch Solutions Inc. Full timeBachelor's degree in any field; fresh graduates are encouraged to applyJob Description:Dispatch Solutions Inc., a leading provider of innovative information services in Lahore, is seeking fresh graduates for the position of On Rotation Customer Service Rep/Limo Dispatcher. Join our dynamic team to help streamline operations and enhance customer experience in...
-
Dispatcher
50 minutes ago
Lahore, Punjab, Pakistan Mexa Global Pvt Ltd Full timeMexa Global is looking for Truck Dispatchers with experience in the trucking industry who can lead a dispatch team. We are a BPO outbound campaign providing responsible dispatching services to USA carriers.Job Title: Truck DispatcherDuties:Scheduling freight to be picked up and delivered.Providing shipping details to customers.Documenting all calls,...