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19 hours ago
We are seeking an experienced technical expert to join our team and provide top-notch support for the SkyChain cargo management application. This role requires expertise in Cargo Domain operations, Splunk log analysis/debugging, and application management.
The ideal candidate will have a proven track record of resolving complex technical issues and possess excellent communication skills to effectively collaborate with cross-functional teams.
Key Responsibilities:
- Provide technical support for SkyChain
- Develop and maintain in-depth knowledge of Cargo Domain operations
- Utilize Splunk log analysis and debugging skills to resolve complex issues
- Collaborate with cross-functional teams to identify and implement process improvements
Requirements:
- Bachelor's degree in IT, Computer Science, or a related field
- Minimum 3 years of experience in application support and troubleshooting
- Prior experience in airline cargo operations is highly valued
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