Technical Support Expert

19 hours ago


Hyderabad City Taluka, Pakistan beBee Careers Full time
Tech Support Expert - Cargo Management

We are seeking an experienced technical expert to join our team and provide top-notch support for the SkyChain cargo management application. This role requires expertise in Cargo Domain operations, Splunk log analysis/debugging, and application management.

The ideal candidate will have a proven track record of resolving complex technical issues and possess excellent communication skills to effectively collaborate with cross-functional teams.

Key Responsibilities:

  • Provide technical support for SkyChain
  • Develop and maintain in-depth knowledge of Cargo Domain operations
  • Utilize Splunk log analysis and debugging skills to resolve complex issues
  • Collaborate with cross-functional teams to identify and implement process improvements

Requirements:

  • Bachelor's degree in IT, Computer Science, or a related field
  • Minimum 3 years of experience in application support and troubleshooting
  • Prior experience in airline cargo operations is highly valued


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