
Technical Support Manager
24 hours ago
Job Overview
The successful candidate will be responsible for providing IT support across multiple company locations. This includes managing IT operations, troubleshooting technical issues, and ensuring seamless system maintenance.
Mandatory Requirements:
- Strong Technical Foundation: Proficiency in computer hardware, operating systems, software, and networking.
- Proven IT Support Experience: Diagnosing and resolving technical issues in IT support roles.
- Desktop and Network Administration: Supporting and maintaining laptops, desktops, printers, scanners, and basic networking functions.
- System Setup and Troubleshooting: Setting up and configuring laptops/desktops, applying security patches, and resolving hardware issues.
- Data Backup and Recovery: Managing backups, tape rotation, and Exchange server mailbox maintenance, including archiving.
- User Account Management: Setting up new users and disabling expired accounts according to HR policies.
- Troubleshooting and Remote Support: Providing step-by-step troubleshooting instructions and handling remote support effectively.
PREFERRED SKILLS:
- MAC Support and Networking: Experience supporting MAC PCs and other office IT equipment, along with familiarity in creating network cables, patching networks, and using IP phones.
- Project Management: Experience with small- to medium-sized IT projects.
- Ticketing Systems: Experience raising and following up on tickets within Service Level Agreement (SLA) guidelines.
Requirements:
- Education: Bachelor's degree in IT or a related field.
- Experience: 3+ years of IT support experience, including hardware, software, and networking.
- Travel and Availability: Willingness to travel between locations and provide on-call support outside normal working hours.
-
Technical Support Expert
23 hours ago
Hyderabad City Taluka, Pakistan beBee Careers Full timeTech Support Expert - Cargo ManagementWe are seeking an experienced technical expert to join our team and provide top-notch support for the SkyChain cargo management application. This role requires expertise in Cargo Domain operations, Splunk log analysis/debugging, and application management.The ideal candidate will have a proven track record of resolving...
-
Technical Support Professional
23 hours ago
Hyderabad City Taluka, Pakistan beBee Careers Full timeThis is an exciting opportunity for a Technical Support Professional to join our team. As a Senior Cloud Support Engineer, you will be responsible for delivering exceptional customer service and technical support.Required Skills and QualificationsBachelor's degree in Computer Science or related field.4-5 years of experience in technical support and cloud...
-
Technical Customer Support Expert
1 day ago
Hyderabad City Taluka, Pakistan beBee Careers Full timeIn this critical role, you will be responsible for ensuring seamless connectivity for our customers. As a Cloud Support Engineer, you will have the opportunity to work with cutting-edge technology and make a significant impact on customer satisfaction.Your primary focus will be on providing expert-level support to customers, helping them navigate complex...
-
Technical Relationship Manager
7 days ago
Hyderabad City Taluka, Pakistan beBee Careers Full timeWe are looking for a Technical Relationship Manager to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our customers.Responsibilities:Technical Consultation & Architecture DesignDevelop and maintain deep expertise in cloud infrastructure and architecture design.Help customers...
-
Technical Account Manager
6 days ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeOur Technical Success team's mission is to partner with our most critical business customers, helping them achieve desired outcomes through optimal use of the cloud platform aligned to their business strategy. The Technical Account Manager is an integral part of our company. They are passionate about building meaningful, long-term relationships with our...
-
Technical Program Manager Lead
2 weeks ago
Hyderabad City Taluka, Pakistan beBee Careers Full timeJoin us in a dynamic and fast-paced environment where you will play a key role in shaping our IT infrastructure and services.As Technical Program Manager Lead, you will oversee the enhancement of our Model Risk Inventory System using IBM OpenPages, working closely with Business Analysts and developers to ensure successful project delivery.Your...
-
Technical Operations Manager
23 hours ago
Hyderabad City Taluka, Pakistan beBee Careers Full timeTechnical ExpertiseDiagnose and resolve complex software and connectivity issues, ensuring minimal disruption to end users.Provide expert-level guidance and support to employees regarding expense processes, policies, and system-related issues via ServiceNow.Collaborate with cross-functional technical and business teams to resolve high-impact system issues...
-
Senior Technical Account Manager
1 day ago
Hyderabad City Taluka, Pakistan DigitalOcean LLC Full timeWe want people who are passionate about building meaningful, long-term relationships with our customers that help grow and scale business in the cloud. Our Technical Account Manager team's mission is to partner with our most critical business customers, helping them achieve desired outcomes through optimal use of the cloud platform aligned to their business...
-
Hyderabad City Taluka, Pakistan beBee Careers Full timeApplication Support SpecialistWe are seeking a highly skilled Application Support Specialist with over 5 years of experience in technical roles within large organizations. The role involves providing application production support within the ITIL framework and ensuring seamless operations for wealth management applications.
-
Technical Account Manager
20 hours ago
Hyderabad City Taluka, Pakistan beBee Careers Full timeCritical Role in Customer AdoptionWe are seeking a technically adept critical thinker with a foundational understanding of real-time big data and vector databases. Your role as a customer success engineer is essential to empowering effective communication with technical and leadership resources.Your responsibilities will include mastering our core...