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Customer Insights Specialist
13 hours ago
Key Responsibilities
- Research Initiatives: Design and execute surveys, focus groups, and other research methods to gather valuable customer insights.
- Data Analysis: Interpret data to inform product, marketing, and sales strategies.
- Presentation: Present findings and actionable recommendations to senior leadership.
- Customer Satisfaction: Monitor customer satisfaction and suggest improvements.
Qualifications:
- Experience: Proven experience in customer or market research.
- Skillset: Strong analytical and communication skills.
- Technical Skills: Familiarity with research tools (e.g., SurveyMonkey, Google Analytics).
- Educational Background: Degree in Marketing, Business, or related field preferred.
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