Customer Insights Specialist

13 hours ago


Lahore, Punjab, Pakistan OPPO Full time

Key Responsibilities

  • Research Initiatives: Design and execute surveys, focus groups, and other research methods to gather valuable customer insights.
  • Data Analysis: Interpret data to inform product, marketing, and sales strategies.
  • Presentation: Present findings and actionable recommendations to senior leadership.
  • Customer Satisfaction: Monitor customer satisfaction and suggest improvements.

Qualifications:

  • Experience: Proven experience in customer or market research.
  • Skillset: Strong analytical and communication skills.
  • Technical Skills: Familiarity with research tools (e.g., SurveyMonkey, Google Analytics).
  • Educational Background: Degree in Marketing, Business, or related field preferred.


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