Customer Insights Lead

4 days ago


Lahore, Punjab, Pakistan OPPO Full time

About the Role:

  • We are seeking a highly skilled Customer Research Manager to lead our research initiatives and gather valuable customer insights.
  • You will analyze and interpret data to inform product, marketing, and sales strategies, driving business growth and improvement.
  • Effective communication is key in this role, as you will present findings and actionable insights to senior leadership.
  • Maintaining high customer satisfaction levels is crucial, and you will suggest improvements to ensure we meet our customers' needs.

Qualifications and Experience:

  • A background in customer or market research is essential for this position.
  • You should possess strong analytical and communication skills, with the ability to effectively present complex data insights.
  • Familiarity with research tools such as SurveyMonkey and Google Analytics is also required.
  • A degree in Marketing, Business, or a related field is preferred but not necessary.

What We Offer:

  • A competitive salary and comprehensive benefits package.
  • Growth and career development opportunities in a dynamic and innovative work environment.

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