
Delivery Executive
3 days ago
- Pre-Sales Support:
- Participate in client workshops and project scoping to validate commercial proposals and resource planning.
- Supervise ongoing projects during pre-sale activities to ensure smooth delivery.
- Financial Oversight:
- Control P&L on a weekly, monthly, and quarterly basis to monitor potential deviations and react accordingly.
- Manage revenue projections and quarterly planning (revenue, delivery margin, appraisals, upsales) to drive business growth.
- Client Management:
- Oversee invoicing, debt collection, and contract updates to maintain strong client relationships.
- Lead delivery status updates and gather client feedback to improve services.
- Develop upsell plans and identify new service opportunities to increase revenue.
- Team Leadership:
- Conduct regular 1-on-1 meetings with project managers and work on their professional development plans to enhance team performance.
- Collaborate with internal teams to ensure effective project execution and drive results.
- Handle team conflicts and provide problem resolution to maintain a positive work environment.
- Project Management:
- Ensure smooth project delivery through regular audits and daily status validation to meet client expectations.
- Plan and allocate resources to optimize team workload and improve productivity.
- Identify potential risks and develop mitigation plans to minimize project delays.
- Reporting and Governance:
- Verify resource plans, monitor budgets, and approve overtime to ensure financial stability.
- Ensure the accuracy of vendor and internal reports to inform business decisions.
- Process Optimization:
- Implement best practices to enhance project efficiency and reduce costs.
- Continuously improve methodologies to stay ahead of industry trends.
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