Operations Assurance Lead

6 days ago


Zhob District, Balochistan, Pakistan NATIONAL TELEPHONE CO-OP ASSN Full time

We are seeking an Operations Assurance Lead to join our team at the National Telephone Co-op Assn. In this critical role, you will oversee the entire service delivery process, from planning to execution, to ensure seamless service delivery and optimal network performance.

The successful candidate will have experience in service assurance, service delivery, or operations management within the telecommunications industry. A degree in Telecommunications, Business Administration, or a related field is preferred, but equivalent professional experience will be considered.

Responsibilities include leading a team of network technicians, developing training plans, monitoring workload and performance, coordinating service installations, upgrades, and repairs, conducting root cause analyses, and providing regular reports to Operations leadership.

To excel in this position, you must possess strong leadership, problem-solving, and customer-first skills. You will also stay informed on industry trends and emerging technologies to continuously improve service offerings and operational efficiency.



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