Technology Support Professional

2 days ago


Islamabad, Islamabad, Pakistan Oxbridge Digital Full time

Oxbridge Digital is seeking a Technology Support Professional to join our team. The ideal candidate will have a strong background in IT support and be able to effectively communicate technical concepts to non-technical users.

About the Job

This role is responsible for providing technical support to staff, employees, and students at Riphah International University. The successful candidate will have excellent problem-solving skills and be able to work well under pressure.

Key Responsibilities
  • Provide technical support via phone, email, and in-person.
  • Diagnose and troubleshoot hardware and software issues.
  • Assist users with software installations and updates.
  • Ensure network connectivity across university campuses.
Requirements
  • Bachelor's degree in computer science or a related field.
  • 1-2 years of experience in IT support.
  • Certifications such as CompTIA A+ or Network+ are a plus.


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