Expert Automotive Performance Consultant

3 days ago

Islamabad, Islamabad, Pakistan beBeePerformance Full time $45,000 - $60,000
Automotive Performance Specialist Job Description

Cultivate your passion for high-performance vehicles in this key role.

  • Customer Experience Expertise: Deliver exceptional customer service through proactive engagement, fostering strong relationships with car enthusiasts and existing customers.
  • Performance Sales & Quoting: Develop custom sales quotes tailored to individual vehicle needs, providing expert guidance on upgrade options, tuning packages, and performance enhancements.
  • Appointment Coordination: Schedule installations or tuning appointments with certified centers or local dealers, ensuring seamless customer journeys via efficient scheduling tools.
  • CRM & Communications Management: Track customer interactions, service status, and follow-ups across multiple platforms, maintaining clear communication with internal teams for accuracy and timeliness.
  • Team Collaboration & Growth Strategy: Contribute innovative ideas to promote seasonal campaigns, upsell opportunities, and refine outreach strategies with marketing and operations teams to boost conversion rates.

Essential Skills & Qualifications:

  • Performance Driven: A deep understanding of torque, boost, and mods is essential for this role.
  • Customer Focus: Prioritize creating unforgettable customer experiences before, during, and after the sale.
  • Self-Motivated: Work independently with minimal supervision, demonstrating dependability and accountability in a remote setup.
  • Tech-Savvy: Proficiency in CRMs, communication tools, and quoting platforms is crucial for success.
  • Effective Communicator: Simplify technical details for non-technical customers while engaging with enthusiasts on a technical level.

What Makes You a Great Fit:

  • Passionate About Performance: Share our enthusiasm for optimizing vehicles for power and speed.
  • Customer Obsessed: Take pride in crafting personalized experiences that exceed expectations.
  • Results Focused: Set and achieve goals, driving growth and excellence in every interaction.
  • Collaborative Spirit: Work seamlessly with internal teams to refine processes and deliver outstanding results.

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