Operations Vendor Liaison

6 days ago


Islamabad, Islamabad, Pakistan beBee Careers Full time
Job Summary

This role is responsible for handling requests and complaints received via various channels, ensuring timely resolution of customer issues. The ideal candidate will have prior experience in operations and vendor management with solid customer handling skills.

The successful candidate will be responsible for monitoring and assisting vendors on their day-to-day operations, reporting and analyzing vendor performance, and ensuring compliance with company processes and policies.

This role requires excellent communication and interpersonal skills, with the ability to work effectively with customers and internal teams.

Main Responsibilities:

  • Monitor and assist vendors on their day-to-day operations
  • Report and analyze vendor performance
  • Ensure compliance with company processes and policies
  • Handle customer complaints and issues
  • Collaborate with internal teams to resolve customer issues

Requirements:

  • Prior experience in operations and vendor management
  • Excellent customer handling skills
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Ability to work effectively with customers and internal teams


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