Financial Services Officer

5 days ago


Gujrat, Punjab, Pakistan Mobilink Microfinance Bank Ltd Full time

**Job Description:**

A Financial Services Officer is responsible for providing exceptional customer service and handling various banking operations at the branch level. This includes account opening, managing customer queries, processing non-financial transactions accurately, and maintaining fixed assets inventory.

**Key Responsibilities:**

  • Ensure effective handling of customers in the branch and provide services according to laid-down service and quality indicators.
  • Handle all operations segments of the branches as an inputter/maker level, including account opening, dormancy marking/removal, stop payments marking/revoking, account closures, SOA issuance, loan account opening and closing, deceased marking/removal, Level Migration, and more.
  • Prepare deceased customer cases refund and maintain records, manage customer queries efficiently, and review and monitor service indicators assigned to the branch.
  • Perform non-financial transactions with accuracy as per SOP, guide walk-in customers, cross-sell bank products, prepare reports for submission, and ensure verification of inventory by physical check once a year.

**Benefits:**

  • Competitive salary and benefits package.
  • Comprehensive training programs and opportunities for career growth and development.
  • Opportunities to work in a dynamic and innovative environment.


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