International Customer Care Professional

1 day ago


Lahore, Punjab, Pakistan Momin Solutions Full time

About Us

Momin Solutions is a leading provider of customer service solutions. We are seeking a skilled Support Specialist Lead to join our team as a Global Support Representative.

Responsibilities:

  • Respond to customer inquiries in a timely and professional manner.
  • Provide accurate information about our services and policies.
  • Handle bookings, cancellations, and refunds efficiently.
  • Ensure high levels of customer satisfaction by following up on issues promptly.
  • Constructively address customer reviews and feedback.

Requirements:

  1. A minimum of 6 months of working experience in an International Call Center is required.
  2. Prior experience in international call centers or customer service roles is highly valued.
  3. Excellent communication, language fluency, computer literacy, and phone etiquette are essential.
  4. Proficiency in spoken English is a must.

What We Offer

  • Fulfilling work environment with opportunities for growth and development.
  • Competitive salary range of Rs35,000.00 - Rs40,000.00 per month.
  • Full-time position with a regular schedule.


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