Client Service Manager

5 days ago


Karachi, Sindh, Pakistan Standard Chartered Full time
Join Our Team as a Client Management Specialist

We're looking for skilled professionals to join our Client Management team in Karachi, Pakistan.

About the Role

This is a unique opportunity to work on client lifecycle management and contribute to driving change in an ever-changing environment.

As a member of our team, you'll have the chance to work on one of the following specialist areas:

  1. Client Onboarding: responsible for developing and implementing the end-to-end client journey across processes, systems, and platforms.
  2. Relationship Management: responsible for managing relationship health of assigned accounts and delivering highest quality client service including transaction fulfilment.
  3. Credit Documentation: responsible for managing client documentation with support of documentation team and engaging with Legal (both internal and external) and Compliance.
  4. Governance and Risk Management: responsible for ensuring timely flagging and working upon governance and risk related challenges.
  5. Client Coverage Operations: responsible for supporting Coverage business to deliver priorities through continuously improving process productivity thereby creating efficiency meeting regulatory and internal requirements.
Responsibilities and Requirements
  • Develop strong analytical and judgement skills through hands-on experience.
  • Work effectively in a team environment to achieve shared goals.
  • Manage multiple tasks and deadlines while maintaining accuracy and attention to detail.
  • Build strong relationships with clients and colleagues through effective communication.
  • Continuously learn and develop skills to drive career growth.
Benefits and Opportunities
  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Flexible working arrangements and remote work options.
  • Proactive wellbeing support and resources.


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