
Client Liaison Manager
2 days ago
About the Role
We are looking for a highly motivated and organized Client Liaison Manager to join our team at IODIGITAL. The successful candidate will be responsible for managing client relationships, developing and implementing effective strategies, and providing exceptional customer service.
Key Responsibilities
- Develop and maintain strong relationships with clients.
- Work closely with internal teams to develop and implement effective strategies.
- Presentation of campaign ideas and budgets to clients.
- Collaboration with creative, design, animation, strategy, and media teams to develop presentations.
- Presentation and sharing of creative work with clients for approval or modification.
- Identification of opportunities for cross-selling and upselling additional services or solutions within existing accounts.
- Management of social media communities and moderation as required.
- Preparation and distribution of regular client reports.
- Administration tasks including pre and post-production alignment.
- Organizing and attending meetings, note-taking, and sharing contact reports.
- Assistance in pitches to secure new business for IODIGITAL.
- Travel to pitches and meetings with clients locally and internationally.
Requirements
- Minimum 2 years' experience in account management.
- Excellent communication and interpersonal skills.
- Relevant experience in pre and post-productions.
- Ability and willingness to travel.
- Bachelor's degree in Marketing or related field.
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