
Debt Recovery Operations Manager
4 days ago
As a highly motivated and experienced Debt Recovery Operations Manager, you will lead the company's debt recovery efforts from our Head Office. This role requires a self-driven individual with 5 to 7 years of experience in managing debt recovery operations, including accounts receivables and bulk volume debt collection.
Main Responsibilities:
- Leadership and Team Management: Build and develop a high-performing team to manage debt collection services, track due payments, and optimize collections performance.
- Clients Liaison and Communication: Act as a primary point of contact for clients in debt recovery matters, handling both complex and bespoke collection cases for companies and individuals.
- Data Analysis and Reporting: Utilize MS Excel skills to analyze data, create reports, and provide insights to management on debt collection performance.
- Technical and Strategic Advice: Offer expertise on debt collection services, procedures, and best practices to internal and external stakeholders.
- Client Knowledge and Understanding: Develop and maintain a deep understanding of client businesses, backgrounds, and circumstances to inform debt collection strategies.
About this Role:
This is an excellent opportunity to drive business growth, build strong client relationships, and contribute to the success of the debt recovery operations. We are looking for a results-driven professional with excellent communication and leadership skills, who can navigate complex debt recovery scenarios and deliver exceptional results.
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