
Patient Support Expert
6 days ago
As a Ticket Resolution Specialist, you will play a crucial role in ensuring that patients and internal departments receive exceptional support.
The ideal candidate will have outstanding communication skills, attention to detail, and a commitment to delivering prompt and professional assistance.
- Facilitate patient orders by processing payments, updating patient information, and providing order status updates.
- Address patient inquiries related to billing, tracking information, returns, and insurance coverage, resolving issues effectively.
- Collaborate with internal departments to assist patients with additional support, ensuring seamless communication and issue resolution.
- Maintain strong follow-up on all open cases, tracking progress and ensuring no patient inquiries or issues are overlooked.
- Document all patient interactions, resolutions, and internal communications accurately in our customer support systems.
- Stay up-to-date on product knowledge, company policies, and industry regulations to provide accurate support.
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Saddar Town, Pakistan GE Solutions Full timeCustomer Support And Ticket Handling Specialist- High school diploma or equivalent; Associate or Bachelor's degree preferred.GE Solucions is looking for a dedicated Customer Support and Ticket Handling Specialist to join our team and provide exceptional support to patients and internal departments.Job Description:This role involves answering calls, emails,...
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Ticket Handling Professional
6 days ago
Saddar Town, Pakistan beBee Careers Full timePatient Support CoordinatorIn this critical role, you will be responsible for facilitating patient support and ensuring timely resolution of their inquiries.Key responsibilities include:Providing excellent communication skills to address patient concerns and resolve issues promptly.Collaborating with internal teams to ensure seamless communication and...
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Chat Support Expert
5 days ago
Saddar Town, Pakistan beBee Careers Full timeChat Support ProfessionalWe are looking for a skilled professional to join our team as a chat support specialist.This role involves assisting customers with their queries/concerns via email and/or chat and providing accurate resolutions.Key Requirements:Excellent English communication skills.Ability to communicate effectively via email and/or chat.Strong...
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Medical Case Manager
1 day ago
Saddar Town, Pakistan beBee Careers Full timeAs a medical case manager, your primary responsibility will be to review patients' medical histories and ensure they receive the necessary treatment in a hospital setting. You will also need to maintain accurate records of each case and submit these reports to management on a regular basis.Key Responsibilities:Review patient medical histories and develop...
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Sales and Support Expert
6 days ago
Saddar Town, Pakistan beBee Careers Full timeSales and Support SpecialistWe are looking for a highly motivated individual to fill the position of sales and support specialist.In this role, you will be responsible for identifying and pursuing new business opportunities, as well as providing exceptional customer service.The ideal candidate will have a strong understanding of the services industry,...
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Clinical Navigator
15 hours ago
Saddar Town, Pakistan beBee Careers Full timeIn this critical role, you will be responsible for reviewing patients' medical histories and developing effective treatment plans. Your attention to detail and ability to work effectively in a team environment will be essential in delivering high-quality patient care.Responsibilities:Review patient medical histories and develop treatment plansCollaborate...
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Director of Outpatient Services
20 hours ago
Saddar Town, Pakistan beBee Careers Full timeKey Responsibilities:Manage OPD and Appointment System: Coordinate and manage the day-to-day operations of our outpatient department and appointment system.Oversee Calendaring and Scheduling: Ensure efficient scheduling and calendaring systems are in place to minimize delays and maximize productivity.Ensure Adherence to Good Clinical Practices: Implement and...
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Web Application Quality Assurance Expert
6 days ago
Saddar Town, Pakistan beBee Careers Full timeWeb Application Quality Assurance ExpertWe are looking for a highly skilled Web Application Quality Assurance Expert to join our team. The ideal candidate will have a strong background in software quality assurance, with excellent analytical and communication skills.Key ResponsibilitiesThe successful candidate will be responsible for:Performing quality...
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Medical Operations Manager
6 days ago
Saddar Town, Pakistan beBee Careers Full timeJob Title: Medical Operations ManagerKey ResponsibilitiesManage outpatient department and appointment system for seamless patient flow.Oversee scheduling and calendaring to ensure efficient use of resources.Maintain adherence to good clinical practices, ensuring high standards in patient care.Supervise pre-assessment systems, guaranteeing thorough...
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Network Security Expert
3 days ago
Saddar Town, Pakistan beBee Careers Full timeKey ResponsibilitiesEnsure seamless internet and intranet connectivity.Develop and implement robust network security protocols.Troubleshoot complex technical issues.Provide expert IT support and guidance to colleagues.Foster relationships with vendors to source hardware and software products.Manage the procurement of IT supplies and equipment.Protect company...