
Chief Information Officer
5 days ago
We are seeking a highly skilled and motivated professional to play a crucial role in ensuring the seamless operation of our IT infrastructure at Al-Shams Technologies.
Job Overview:The ideal candidate will have a strong background in information technology, with a focus on problem-solving and collaboration.
Key Responsibilities:- Technical Support: Provide first-level technical support, resolving hardware and software issues promptly and efficiently. Assist users in setting up and configuring workstations, laptops, and other IT equipment.
- Network Management: Monitor and maintain the organization's network infrastructure, ensuring optimal performance and security. Configure and troubleshoot routers, switches, and other networking devices.
- System Administration: Administer and maintain servers, ensuring high levels of reliability and performance. Manage user accounts, permissions, and access controls.
- Troubleshooting and Issue Resolution: Investigate and resolve hardware and software-related issues in a timely manner. Analyze technical problems, identify root causes, and implement preventive measures.
- Collaboration and Communication: Collaborate with cross-functional teams to implement IT projects and initiatives. Communicate technical information to non-technical staff in a clear and understandable manner.
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