Support Engineer Expert

3 days ago


Lahore, Punjab, Pakistan Thingtrax Ltd Full time

Job Title: Support Engineer Expert

Job Summary:

The ideal candidate will possess excellent communication skills, the ability to work well under pressure, and a passion for delivering exceptional customer service.

Key Responsibilities:

  1. Customer Interaction: Ensure prompt and effective resolution of technical queries from customers across all communication channels.
  2. Issue Escalation: Proactively escalate critical or unresolved issues to the appropriate internal teams.

Requirements:

  • Excellent communication skills.
  • Able to work well under pressure.
  • Possess a strong understanding of the company's product suite.


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