Business Process Optimization Consultant

1 week ago


Islamabad, Islamabad, Pakistan beBee Careers Full time
Career Opportunity

We are seeking a highly skilled CRM Expert to manage and optimize our customer relationship management system using Microsoft Dynamics 365.

Main Responsibilities
  1. Design and Implement CRM: Configure and maintain the Microsoft Dynamics 365 platform, including workflows, customizations, and reporting.
  2. Analyze and Improve Operations: Identify areas for improvement and implement changes using CRM automation, integration, and customization.
  3. Support and Train Users: Offer technical assistance, troubleshooting, and training to CRM users.
  4. Protect Data Integrity: Implement best practices in CRM data governance to ensure accuracy and security.
  5. Develop Custom Solutions: Collaborate with developers to enhance CRM functionality using PowerApps, Power Automate, and custom scripts.
  6. Integrate External Applications: Integrate Microsoft Dynamics 365 with other business applications.
  7. Produce Valuable Reports: Create reports and dashboards to support business decision-making.
  8. Verify Compliance: Check that CRM configurations meet data privacy and security regulations.


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