
Customer Experience Ambassador
2 days ago
Role Summary
We are seeking a highly skilled and dedicated individual to join our team as a Customer Experience Ambassador. This role is responsible for ensuring the highest level of customer satisfaction on board our flights.
Main Responsibilities- Ensure passengers' safety and comfort at all times, providing exceptional service and handling emergencies with professionalism and poise.
- Maintain a clean and organized cabin environment, adhering to airline policies and procedures.
- Conduct pre-flight checks to ensure all necessary equipment and supplies are available.
- Assist passengers with boarding formalities and provide assistance during disembarkation.
- Address any irregularities or malfunctions promptly and efficiently.
- Administer first aid when necessary, following established protocols.
- Minimum age: 18 years.
- Maximum age: 28 years (Cabin Crew) or 36 years (Lead Cabin Crew).
- Attested SSC/O-Level and HSC/A-Level qualifications.
- Valid CNIC and Passport.
- Fluency in English; proficiency in other languages is an asset.
- Meet height and weight requirements.
- Clear skin with no visible marks or tattoos.
- Medically fit to perform duties.
- Prior experience in customer-facing roles.
- Familiarity with aviation regulations and procedures.
- Basic life support training.
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