Service Ambassador

2 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

Job Title: Service Ambassador

We are seeking a skilled professional to join our team as a Customer Service Representative. This role requires strong communication skills, attention to detail, and the ability to handle multiple inquiries simultaneously.

Key Responsibilities:
  • Provide timely and accurate customer support via phone calls, emails, and chats.

This involves responding to customer inquiries, resolving issues, and escalating complex problems to senior colleagues when necessary.

Essential Qualifications:
  1. At least 1 year of experience in customer service with a focus on international campaigns.
  2. Exceptional written and verbal communication skills are essential for success in this role.
  3. Proficiency in using CRM systems, preferably Zendesk, is required.
  4. Able to work flexible night shifts based on Pacific Time requirements.
  5. Strong problem-solving skills and attention to detail are crucial for delivering high-quality customer experiences.
  6. Comfortable working in a fast-paced environment with tight deadlines.
What We Offer:

Paid training and the opportunity to collaborate with a dynamic and supportive team.

Requirements:

Succesful completion of paid training program.

Adaptability to rotating shifts based on business needs.

We value diversity and strive to create an inclusive workplace for all employees.



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