Systems Specialist

7 days ago

Lahore, Punjab, Pakistan beBeeTechnical Full time 4,000,000 - 8,000,000
Technical Expert Role

We are seeking a skilled Technical Expert to support our operations. The ideal candidate will have strong communication skills and at least 2-3 years of experience in the field.

The key responsibilities include:

  1. Providing technical assistance to internal networks and employees.
  2. Collaborating with teams to resolve complex issues and address reported problems.
  3. Responding to employee inquiries and resolving routine operational systems issues.
  4. Installing and operating LAN, WAN, and dial access services.
  5. Managing projects, planning, and implementing systems maintenance and administration.
  6. Troubleshooting networks and systems.
Required Skills

Excellent English written and verbal skills are essential.

  1. Software development house experience is necessary.
  2. MCSE Certified, CCNA (desired).
  3. A firm understanding of web technology, networking, and software products.
  4. Ability to take ownership of technical issues and work with Development teams to resolve advanced issues when necessary.
  5. Resolving escalated user complaints without team lead intervention.
  6. Documenting troubleshooting and problem resolution steps.
  7. Participating in educating network customers as required.
  8. Solid knowledge of Windows XP, Vista, Windows 7, Linux, and general desktop support issues.
  9. Knowledge of DNS, TCP/IP, Domain Environment, Firewalls, and other networking concepts.
  10. Understanding of internet protocols such as SSH, FTP, SFTP & HTTP.
  11. Ability to use diagnostic tools like trace route, ping, and dig.

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