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Front Office Assistant
2 weeks ago
Administrative Support Specialist
Key Responsibilities- Communication Expertise: Excellent written and spoken communication skills are essential for this role.
- Prior Experience: Prior experience in prior authorization and referral is mandatory.
- Work Schedule: The selected candidate must be willing to work US working hours, which include Monday to Friday from 8 PM to 5 AM.
- Insurance Knowledge: Awareness of major insurances is crucial for effective patient handling.
- Call Handling: Handling inbound and outbound calls from patients is a primary responsibility.
- Query Resolution: Efficiently resolving patient queries is vital for excellent customer service.
- Daily Appointments: Daily patient appointments need to be scheduled and managed efficiently.
- Working Hours: 8 PM - 5 AM (Monday to Friday)
- Employment Type: Full-time position
- Location: Defence Phase 2 Ext, Karachi Division, Sindh, Pakistan