E-commerce Product Management Specialist

3 days ago


Karachi, Sindh, Pakistan Daraz Full time

About Us

Daraz is a leading e-commerce platform in South Asia, empowering over 100,000 active sellers with world-class marketplace technology. We operate the most efficient logistics and payments infrastructure in our markets.

Our vision is to serve 100 million customers and businesses by 2030. We offer a unique opportunity to learn from the best in e-commerce (Alibaba Group) and business growth.

Job Description

  • We are seeking an experienced product manager to lead the customer experience function. The ideal candidate will have a strong understanding of product development frameworks, Agile methodologies, and structured problem-solving techniques.
  • The successful candidate will be responsible for end-to-end product management, structured problem-solving, cross-functional collaboration, data-driven decision making, process optimization, risk management, project management, vendor & integration management, and issue resolution.

Responsibilities

  • Lead the product lifecycle from concept to execution, ensuring alignment with business objectives and user needs.
  • Identify and analyze complex business challenges, break them down into manageable components, and develop logical solutions.
  • Act as a bridge between business, technology, and operations teams, ensuring streamlined communication and execution.
  • Leverage structured data analysis and insights to measure product performance, optimize workflows, and drive continuous improvements.
  • Develop scalable, systematic processes to enhance efficiency, accuracy, and reliability.
  • Proactively identify potential risks, analyze impact, and develop structured mitigation plans.
  • Manage and analyze CXP system bugs, escalate them to appropriate teams, and implement logical solutions for long-term stability.

Requirements

  • A bachelor's degree in Science, Engineering, Computing, or a related field (or equivalent practical experience).
  • Minimum of 4 years of experience in product management or product operations, with at least 2 years in E-commerce, customer service, or AI domains.
  • Strong understanding of product development frameworks, Agile methodologies, and structured problem-solving techniques.
  • Proven ability to analyze data, identify trends, and make data-driven decisions to optimize product performance.
  • Exceptional stakeholder management and communication skills, with the ability to align diverse teams toward common goals.
  • Experience managing system integrations, third-party vendors, and operational workflows.
  • Advanced proficiency in Microsoft Excel (e.g., complex formulas, pivot tables, data analysis). Knowledge of SQL/Python or other programming languages is a plus.
  • Bachelor's degree in Science, Engineering, Computing, or a related field (or equivalent practical experience).

Benefits

  • An international working environment in a start-up setting, and a unique opportunity to learn from the best in e-commerce (Alibaba Group) and business growth.
  • A platform to learn from Alibaba's world-leading ecosystem.
  • Rigorous training and exposure in team management, leadership, business analytics, and operations.
  • An opportunity to train the next generation of business leaders in the 'tech' industry.
  • Competitive salary and incentive package.

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