
IP Infrastructure Specialist
3 days ago
Elevate your career with PTCL Group
We are a trailblazer in the technology industry, redefining excellence with groundbreaking solutions. Our commitment to innovation and high-end technology has earned us recognition as an award-winning BEST PLACE TO WORK in Pakistan.
Our mission is to deliver integrated ICT and Cellular Network services in Pakistan, rooted in our journey of Culture Transformation & Change Management. We cultivate an inclusive and diverse culture that values and uplifts every individual, regardless of their gender, social background, religion, belief, or disability.
Our core values guide us towards becoming the largest technology player and the national champion driving digital transformation in Pakistan:
- Be Resilient
- Think Big
- Win Every Battle
- Value Success
This role requires:
- Managing, monitoring, and troubleshooting IP/Metro network infrastructure to ensure uninterrupted service delivery.
- Maintaining, optimizing, and enhancing network performance, working collaboratively with cross-functional teams.
- Addressing operational challenges efficiently, resolving faults and incidents, and escalating complex issues as required.
- Diagnosing and troubleshooting network issues related to IP/MPLS, Metro Ethernet, and other services.
- Providing root cause analysis and implementing corrective actions to prevent recurrence.
- Implementing changes, configurations, and upgrades on IP/Metro devices as per standard procedures.
- Collaborating with engineering and planning teams to deploy new network elements or features.
- Monitoring network KPIs and optimizing network performance based on analytics and reports.
- Ensuring compliance with SLAs for service uptime and quality.
- Maintaining accurate records of network configurations, incidents, and changes.
- Generating and presenting reports on network performance, downtime, and resolution timelines.
To excel in this role, you will need:
- A bachelor's degree in Electronics, Telecommunications, Computer Science, AI, or a related field.
- At least 1-2 years of experience in IP network operations.
- Strong knowledge of IP/MPLS protocols (e.g., OSPF, BGP, IS-IS, MPLS-TE, etc.).
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