Executive IP Metro Operations

3 days ago


Islamabad, Islamabad, Pakistan PTCLal Full time

ARE YOU READY TO RISE WITH PTCL GROUP

With our unwavering #ReadyToRise mindset, we have been recognized as an award-winning BEST PLACE TO WORK in the Telecom and Technology sector in Pakistan.

We are not just industry leaders; we are redefining excellence with groundbreaking solutions. PTCL Group stands out in the technology industry with its commitment to high-end innovation and leading the way in delivering integrated ICT and Cellular Network services in Pakistan, all rooted in our journey of Culture Transformation & Change Management.

PTCL Group actively cultivates an inclusive & diverse culture that values and uplifts every individual, regardless of their gender, social background, religion, belief, or disability.

PTCL Group Vision & Values:

With a clear vision to become the largest technology player and the national champion driving the digital transformation of Pakistan, PTCL Group is guided by a set of our unified core values:

  1. Be Resilient
  2. Think Big
  3. Win Every Battle
  4. Value Success

IN THIS ROLE YOU WILL

Be responsible for managing, monitoring, and troubleshooting the IP/Metro network infrastructure to ensure uninterrupted service delivery. The role involves the maintenance, optimization, and enhancement of network performance, working collaboratively with cross-functional teams, and addressing operational challenges efficiently.

HOW CAN YOU EXPRESS YOUR TALENT

  • Monitor and maintain the IP/Metro network to ensure optimal performance and availability.
  • Perform routine checks and preventive maintenance to minimize network downtime.
  • Resolve faults and incidents in coordination with other teams and escalate complex issues as required.
  • Diagnose and troubleshoot network issues related to IP/MPLS, Metro Ethernet, and other services.
  • Provide root cause analysis and implement corrective actions to prevent recurrence.
  • Implement changes, configurations, and upgrades on IP/Metro devices as per standard procedures.
  • Collaborate with the engineering and planning teams to deploy new network elements or features.
  • Monitor network KPIs and optimize network performance based on analytics and reports.
  • Ensure compliance with SLAs for service uptime and quality.
  • Maintain accurate records of network configurations, incidents, and changes.
  • Generate and present reports on network performance, downtime, and resolution timelines.

WHAT YOU NEED TO BE SUCCESSFUL

Qualification:

  • Bachelor's degree in Electronics, Telecommunications, Computer Science, AI, or in a related field.
  • At least 1-2 years of experience in IP network Operations.
  • Strong knowledge of IP/MPLS protocols (e.g., OSPF, BGP, IS-IS, MPLS-TE, etc.).

Competencies:

  • Strong knowledge of IP/MPLS protocols.
  • Proficiency in network troubleshooting tools.
  • Hands-on experience with Metro Ethernet and Carrier Ethernet technologies.
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