
Network and Server Infrastructure Specialist
3 days ago
About This Role
We are seeking a highly skilled and motivated System and Network Engineer/Helpdesk Support Engineer to join our team at Elogix IT. As a key member of our team, you will be responsible for delivering exceptional technical support to our clients and internal staff, while also developing and maintaining technical documentation and user guides.
Key Responsibilities
- Deliver top-notch technical support to users, including troubleshooting and resolving complex technical issues.
- Develop and maintain technical documentation and user guides, ensuring excellent service quality and seamless operations.
- Collaborate with other IT staff and departments to ensure seamless operations and excellent service quality.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
- Typically 3-5 years of experience in a similar role, providing Tier 2 support and managing IT projects.
- CompTIA Network+, Security+, or A+ certification, or Microsoft Certified Solutions Expert (MCSE) or Cisco Certified Network Associate (CCNA).
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