Healthcare Operations Manager

14 hours ago


Lahore, Punjab, Pakistan Healthwire Private Limited Full time

Company Overview

Healthwire Private Limited is a healthcare app that aims to leverage technology to enhance healthcare outcomes in Pakistan. Our mission is to digitize the back-end offices of doctors and bring patient data online, making it easier for patients to access their health information.

About Us

We are the fastest-growing healthcare app in Pakistan, dedicated to revolutionizing the healthcare industry with innovative solutions. Our team of experts works tirelessly to ensure that our services meet the highest standards of quality and excellence.

Job Description

The Retail Pharmacy Operations Manager will be responsible for leading and motivating a team of pharmacy staff to deliver exceptional customer service and achieve sales targets. They will also oversee inventory management, stock control, and ordering of pharmaceutical products to maintain sufficient stock levels and minimize stockouts.

Key Responsibilities:

  • Lead and motivate a team of pharmacy staff to deliver exceptional customer service and achieve sales targets.
  • Ensure the branch operates in accordance with all regulatory requirements and company policies and procedures.
  • Oversee inventory management, stock control, and ordering of pharmaceutical products to maintain sufficient stock levels and minimize stockouts.
  • Monitor prescription dispensing and ensure accuracy, adhering to legal and ethical standards.
  • Address and resolve customer inquiries, complaints, or concerns promptly and professionally.
  • Analyze sales and market trends, identifying opportunities for business growth and improvement.
  • Collaborate with the marketing team to plan and execute promotional campaigns, loyalty programs, and community engagement initiatives.

Requirements:

  1. Bachelor's degree in Pharmacy or a related field; a PharmD qualification is preferred.
  2. Proven experience in a managerial role within the pharmaceutical or retail industry.
  3. Ability to handle multiple tasks and work well under pressure.
  4. Minimum 4 years of experience.


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