Relationship Manager and Customer Advocate

1 day ago


Karachi, Sindh, Pakistan beBee Careers Full time

As a Relationship Manager and Customer Advocate, you will play a vital role in building and maintaining strong relationships with our customers. Your primary responsibility will be to provide exceptional customer service, identifying and addressing their needs, and exceeding their expectations.

Responsibilities:
  1. Handle all incoming communications, including phone calls, emails, and live chat.
  2. Provide product information, answer queries, and resolve issues promptly and professionally.
  3. Work closely with the sales team to identify new business opportunities and upsell/cross-sell existing products.
  4. Develop and implement strategies to improve customer satisfaction and retention rates.

If you have a passion for delivering outstanding customer experiences and are committed to building long-term relationships, this could be the ideal opportunity for you.



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