Billing Support Specialist

18 hours ago


Karachi, Sindh, Pakistan beBee Careers Full time

Billing Support Specialist

About the Role

We are seeking a highly skilled and detail-oriented Billing Support Specialist to join our team. As a key member of our customer support team, you will be responsible for interacting with customers on their billing and account verification queries.

Responsibilities
  • Interact with customers via live chats, emails, and support tickets to answer their billing queries
  • Identify non-legit customers and contact them to verify their identity
  • Handle billing recoveries, chargebacks, disputes, and account abuses
  • Timely act on abuse alerts and reach customers to resolve their issues
  • Share customers' feedback with internal teams for product improvement
  • Understand and keep track of business KPIs
Requirements
  • Bachelor's degree in any discipline
  • Effective written and verbal English communication skills with native fluency
  • Ideal 6 months to 1 year of experience working in a tech company with a customer-facing role
  • Previous experience in web hosting is a plus
  • Strong Customer Empathy
  • Manage and escalate customer issues; punctual and trustworthy
  • Thirst for learning
  • Strong ownership & resilient to pressure
  • Schedule flexibility
  • Intermediate abilities with Excel or Google Sheets are a must
What We're Looking For
  • A strong customer service mindset and ability to empathize with customers
  • The ability to ask effective questions to identify pain points and needs
  • The ability to manage and escalate customer issues as needed
  • Strong attention to detail and consultancy skills
  • A proactive approach to problem-solving
  • A desire for continuous learning and improvement
  • A strong sense of ownership and ability to work well under pressure
Why You'll Thrive Here
  • Innovative technology company with an upward trajectory
  • Prioritize career development with opportunities for growth
  • Care about your well-being with a range of benefits
  • Reward employees with competitive salary, bonus, and equity compensation
  • Value diversity and inclusion with an equal-opportunity employer policy


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Job Title: Medical Billing SpecialistAbout the Role:The Medical Billing Specialist plays a crucial role in ensuring accurate and timely billing for medical equipment and related services.This is an excellent opportunity for growth and learning within a corporate environment.Responsibilities:Assist in administrative and operational activitiesManage...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    **Job Responsibilities**We are looking for a skilled medical billing specialist to handle the complex tasks involved in medical billing for a Gastroenterology clinic. The successful candidate will be responsible for managing the entire billing cycle, including billing for GI procedures, such as scopes (colonoscopy, endoscopy) and pathology sampling.The ideal...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Healthcare Billing Specialist NeededWe are seeking a skilled Healthcare Billing Specialist to join our team. The ideal candidate will have experience in medical billing, knowledge of CPT, ICD-10, and HCPCS codes, and strong analytical and problem-solving skills.Job Duties:Accurately process and manage medical billing data.Collaborate with healthcare...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Billing Specialist RoleKey Responsibilities:The Billing Specialist should have experience in managing and overseeing billing activities related to corporate clients, ensuring accuracy and efficiency in financial transactions.The Corporate Billing Executive is responsible for timely invoicing and maintaining smooth financial relationships with corporate...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Medical Billing / AR SpecialistWe are seeking an experienced Medical Biller to join our team as a Medical Billing / AR Specialist. This role is responsible for accurately and efficiently handling medical billing processes, ensuring compliance with healthcare regulations, and maintaining high-quality standards in all billing procedures.The ideal candidate...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    **Corporate Billing Specialist**About the Role:This position oversees and manages billing activities related to corporate clients, ensuring accuracy in billing and timely invoicing.Maintaining accurate records of corporate billing is crucial, including tracking billing, payments, and outstanding invoices.The successful candidate will work closely with the...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Billing Support Associate Job DescriptionWe are looking for a skilled Billing Support Associate who can provide exceptional customer service and resolve account and billing related issues.The ideal candidate will have excellent communication skills, both written and verbal, and be able to work independently with tight deadlines. They should also be...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Billing Operations SpecialistThe Billing Operations Specialist plays a critical role in managing medical billing processes, ensuring accurate and timely submission of claims, and maintaining high-quality standards in billing procedures.Main Responsibilities:Coding and Claims Management: Assign accurate medical codes (CPT, ICD-10, HCPCS) for diagnoses and...


  • Karachi, Sindh, Pakistan beBee Careers Full time

    Medical Billing SpecialistThe role of a Medical Billing Specialist involves handling medical billing processes, ensuring compliance with healthcare regulations, and maintaining high-quality standards in all billing procedures.Key Responsibilities:Coding and Claims Management: Accurately assign appropriate medical codes (CPT, ICD-10, HCPCS) to diagnoses and...


  • Karachi, Sindh, Pakistan Elint RCM Solutions LLC Full time

    Direct message the job poster from Elint RCM Solutions LLCEmpowering Healthcare Providers with Expert Revenue Cycle Management Solutions | HIPAA Certified | Consultant | Remote Patient Monitoring | Chronic…Company DescriptionElint RCM Solutions is dedicated to transforming revenue cycle management (RCM) for healthcare providers across the U.S. Specializing...