
Remote Sales Team Coordinator Job
2 days ago
This role involves coordinating the remote sales team, handling inbound customer service calls, and taking inbound or placing outbound collections calls.
You will answer technical support inquiries via incoming calls, chat, or email and work closely with the team to ensure exceptional customer service and effective issue resolution.
Key Responsibilities:
- Coordinate the remote sales team.
- Handle inbound customer service calls.
- Take inbound or place outbound collections calls.
- Answer and resolve technical support inquiries.
Requirements:
- Previous call centre or customer service experience required.
- Ability to develop rapport and demonstrate a caring attitude.
- Excellent data entry and internet navigation skills.
- Clear, distinct oral and written communication skills.
- Must be detail-oriented.
- Dynamic interpersonal and judgment skills.
- Professional demeanor and dependable work ethic.
- Ability to work in a fast-paced environment and multitask.
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