
Program Development Director
4 days ago
Job Overview
Sui Southern Gas Company Limited is seeking a skilled and experienced IT professional to fill the position of Program Development Director. As a key member of our team, you will be responsible for developing and maintaining software programs to ensure smooth operation and efficient business processes.
About the Role
This position plays a crucial role in developing an understanding of business requirements for Oracle Customer Care & Billing. The incumbent will contribute to the development/modification of software and applications, ensuring business automation and continuity.
Responsibilities
- Maintain and improve existing software programs to ensure seamless integration with other systems.
- Identify opportunities for improvement and implement changes proactively to enhance business efficiency.
- Support the projects and business apps development team by testing, evaluating, and implementing new programs.
- Lead specialists to suggest modifications to existing programs and provide training to end users.
- Conduct thorough testing and evaluation of new programs and modifications.
- Develop modifications to existing business applications for customer service and billing programs after obtaining necessary approvals.
- Coordinate with vendors to resolve design/implementation issues for new applications or modules.
- Provide timely software support to generate essential reports for user departments.
- Offer technical support to end users to ensure smooth business continuity.
- Adhere to the Enterprise Risk Management Framework while performing job responsibilities.
- Familiarize yourself with the Business Principles and Ethics Policy / Code of Conduct.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Software Engineering or equivalent required.
- At least 7 years of experience in software development preferred.
- Relevant certification is a plus.
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