
Technical Support Expert
2 days ago
At Stellic, we're revolutionizing the way students navigate their academic journey. As a Technical Support Analyst, you'll play a critical role in delivering exceptional support to our customers, ensuring they receive timely and high-quality assistance.
Our platform empowers 1M+ students to take control of their educational future, partnering with top institutions like Cornell, Columbia University, and Ohio State University. You'll work closely with our Engineering team to resolve bugs and address urgent customer escalations, developing deep product expertise along the way.
Key responsibilities include:
- Managing and responding to 500+ support tickets monthly while maintaining a 90%+ individual CSAT rating
- Providing high-quality technical support with initial response times under 12 hours and resolution within 3 business days for 90% of tickets
- Independently resolving 70% common issues without escalation
- Fostering and maintaining a customer-centric culture within the support team and broader organization
You'll thrive in this role if you possess strong customer service experience, analytical abilities, and cross-functional expertise engaging with engineering, customer success, and product management teams.
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Technical Support Expert
16 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeRole Summary:The Technical Support Expert will be responsible for providing expert technical support to our customers via chat. This includes troubleshooting problems, offering solutions, and documenting customer interactions to facilitate continuous improvement in our support processes.Use comprehensive knowledge of our products/services to troubleshoot...
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Technical Support Expert
2 weeks ago
Karachi, Sindh, Pakistan Limton Innovative Systems Full timeAt Limton Innovative Systems, we offer an exciting opportunity for a Technical Support Expert to join our team. As a key member of our technical team, you will provide installation, configuration and support services for our software products.About the Role:Provide technical assistance and support to clients and internal teamsInstall and configure software...
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Technical Support Expert
16 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeAs a Technical Support Expert, you will be responsible for providing technical assistance to customers. To be successful in this role, you should have a solid understanding of industrial electronics or related fields, excellent problem-solving skills, and a willingness to learn and adapt.Requirements:Minimum 1 year of experience in electrical work.Diploma in...
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Sales and Technical Support Expert
1 day ago
Karachi, Sindh, Pakistan beBee Careers Full timeSales and Technical Support JobThis position requires a highly motivated individual with a strong background in mechanical engineering. The successful candidate will be responsible for providing technical support to customers and driving sales growth.Key responsibilities include:Providing expert technical advice to customers on product applications and...
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Technical Support Expert for SAP Integration
6 days ago
Karachi, Sindh, Pakistan Hamdard Pakistan Full timeAt Hamdard Pakistan, we are seeking a seasoned Technical Support Expert with exceptional expertise in SAP integration to join our dynamic team. This role offers the opportunity to work with cutting-edge e-commerce applications and leverage your technical skills to drive business growth.Position Overview:We are looking for an experienced and detail-oriented...
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Security Infrastructure Specialist
2 weeks ago
Karachi, Sindh, Pakistan Technical Experts Services Full timeWe are seeking a highly skilled CCTV Sites Supervisor to join our team at Technical Experts Services.Job Responsibilities:Oversight of CCTV system installation, maintenance, and monitoring.Providing technical support to customers.Collaboration with other teams to ensure smooth operation of CCTV systems.Key Qualifications:Proven experience as a CCTV...
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Technical Support Expert
1 day ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob SummaryThe Technical Support Specialist role involves providing technical assistance to customers, resolving issues, and delivering exceptional customer experiences.
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Technical Support Specialist
16 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob Summary:We are seeking a highly skilled and experienced Technical Support Specialist to join our team. As a key member of our Customer Support Group, you will be responsible for ensuring the continuity of systems and services for clients by providing technical support and installation services at customer sites.Key Responsibilities:Technical Support:...
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Surveillance Systems Manager
2 weeks ago
Karachi, Sindh, Pakistan Technical Experts Services Full timeAs a CCTV Sites Supervisor at Technical Experts Services, you will be responsible for overseeing the installation, maintenance, and monitoring of CCTV systems at various sites.Responsibilities:Installation, maintenance, and monitoring of CCTV systems.Provide technical support to customers.Collaborate with other teams to ensure smooth operation of CCTV...
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Remote Support Expert
6 days ago
Karachi, Sindh, Pakistan TalentPop App Full timeWe're looking for a highly motivated and organized individual to fill the role of Remote Support Expert at TalentPop App. As a Remote Support Expert, you'll provide technical support and assistance to our clients via phone, email, and chat.Your key responsibilities will include:Assisting customers with technical issues and troubleshootingProviding product...
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Technical Support Expert
4 days ago
Karachi, Sindh, Pakistan VR Hiring Full timeJob Description: Technical Support SpecialistWe are looking for an experienced Technical Support Specialist to support our app development process. The successful candidate will assist in conceptualizing Android apps, designing user interfaces, coding apps, and troubleshooting issues.About VR HiringVR Hiring is a leading technology company based in Pakistan,...
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CCTV Installation and Maintenance Professional
2 weeks ago
Karachi, Sindh, Pakistan Technical Experts Services Full timeWe are looking for a highly skilled CCTV Sites Supervisor to join our team at Technical Experts Services.Job DescriptionThe successful candidate will be responsible for overseeing the installation, maintenance, and monitoring of CCTV systems at various sites.Proven experience as a CCTV Supervisor or similar role.In-depth knowledge of CCTV systems and latest...
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Project Delivery Expert
1 week ago
Karachi, Sindh, Pakistan Technical Training IT Full timeWe are looking for a highly skilled Project Delivery Expert to join our team at Technical Training IT. The successful candidate will be responsible for overseeing the construction process, ensuring timely completion and high-quality results.Job DescriptionThe ideal candidate will have:Strong expertise in structural and concrete worksProven experience in...
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CCTV Security Operations Lead
2 weeks ago
Karachi, Sindh, Pakistan Technical Experts Services Full timeAt Technical Experts Services, we are seeking a skilled CCTV Sites Supervisor to oversee the installation, maintenance, and monitoring of CCTV systems at various sites.Job RequirementsA bachelor's degree in Information Technology or a related field is required.The ideal candidate will have at least 2 years of experience in a similar role.We require strong...
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Karachi, Sindh, Pakistan Avanza Solutions Full timeOur ApproachAt Avanza Solutions, we believe in delivering high-quality software solutions through collaboration, innovation, and commitment to excellence.Job Summary: We are seeking an experienced Software Engineering Expert in C#.NET and Technical Support to join our team in Karachi. This role involves designing, developing, and maintaining complex backend...
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Risk and Compliance Expert
2 weeks ago
Karachi, Sindh, Pakistan Internetwork Expert Full timeWe are seeking a skilled Risk and Compliance Expert to join our team at Internetwork Expert. As a seasoned professional with expertise in Information Security Management Systems (ISMS) and IT Governance, Risk, and Compliance (IT GRC), you will be responsible for assisting in the development and implementation of IT governance frameworks (COBIT, NIST, ITIL)...
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Technical Documentation Expert
1 week ago
Karachi, Sindh, Pakistan Systems Live Full timeJob DescriptionAs a Technical Documentation Expert at Systems Live, your primary responsibility will be to create high-quality technical documentation for our products. This includes preparing supporting documents for proposals, developing Technical Submittals, and creating AutoCAD drawings.You will work collaboratively with sales teams to understand...
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Database Technical Support Expert
1 day ago
Karachi, Sindh, Pakistan beBee Careers Full timeIT Database Support Professional JobWe are looking for a talented individual to fill the role of IT Database Support Professional. The successful candidate will be responsible for providing technical assistance and support related to database issues.The key responsibilities of this role include:Responding to queries, running diagnostic programs, isolating...
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Technical Assistance Expert
2 weeks ago
Karachi, Sindh, Pakistan Sunconnect Full timeJob Description:">We are looking for a Technical Assistance Expert to join our IT team. As a key member of our team, you will provide technical assistance and support to internal users, ensuring the smooth operation of IT systems.">Your Key Responsibilities:">">Provide technical support and assistance to internal users.">Diagnose and resolve hardware and...
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Technical Sales Expert
3 days ago
Karachi, Sindh, Pakistan HR WAYS Full timeAbout the RoleWe are looking for a highly skilled Technical Sales Expert to join our team. As a sales engineer, you will be responsible for promoting our comprehensive range of test and measurement instruments to potential and existing clients.Your primary objective will be to drive sales of electrical tools, thermal imaging solutions, and precision...