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22 hours ago
We are looking for a highly skilled customer service representative to provide exceptional service to our customers.
Main Responsibilities:- Communicate with customers through various channels, ensuring prompt and professional responses
- Deliver outstanding customer service and sales support
- Analyze customer needs and concerns, providing effective solutions
- Maintain accurate customer records and update information as necessary
- Collaborate with other departments to resolve customer complaints
- Meet or exceed sales targets and performance metrics
- Stay current with product knowledge and industry developments
- Provide constructive feedback on customer needs and concerns
- A high school diploma or equivalent; an associate's or bachelor's degree is desirable
- 1-2 years of experience in customer-facing roles
- Exceptional communication and interpersonal skills
- Ability to work collaboratively in a fast-paced environment
- Strong analytical and problem-solving skills
- Proficiency in Microsoft Office and CRM software
- Flexibility to work varied hours, including weekends and holidays
- A positive attitude and commitment to continuous learning
This is an exciting opportunity for a sales-driven individual to join our team.
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