
Customer Relationship Manager
5 days ago
Aunzton Communications UK is seeking a highly motivated and experienced customer support professional to join our team in the UK. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers receive a positive experience.
Responsibilities:- Responding to customer inquiries via phone and email.
- Resolving customer complaints in a professional and courteous manner.
- Meeting sales targets and identifying opportunities to upsell or cross-sell products.
- Providing training and coaching to new team members to ensure they have the skills and knowledge required to deliver exceptional customer service.
- Working closely with the sales team to identify opportunities to improve customer satisfaction.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong problem-solving and analytical skills.
- Flexibility and adaptability to changing situations.
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