Technical Lead Position

10 hours ago


Lahore, Punjab, Pakistan Connexis Pvt. Limited Full time
About the Role

The Manager Technical/Operations is responsible for building and maintaining a high-performing team of Solutions Consultants. This position requires excellent people leadership skills, with the ability to coach and mentor team members.

Key Responsibilities
  1. Building and maintaining a high-performing team to deliver exceptional customer experiences
  2. Coaching and mentoring team members to enhance their performance
  3. Achieving departmental SLAs, metrics, and OKRs
  4. Resource scheduling for team and projects
  5. Providing direct customer support as needed
Requirements
  • Bachelor's degree in engineering or computer sciences
  • At least 3 years of equivalent work experience
  • Previous experience leading teams
  • Excellent verbal and written communication skills
  • Keen attention to detail and commitment to learning and continuous improvement


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