
Data Driven Decision Maker
5 days ago
About Our Company
At Jeeny, we are dedicated to making a positive impact on people's lives by providing exceptional user experiences.
Our ride-hailing platform connects users with their preferred modes of transportation, making mobility accessible, convenient, and affordable for all.
The Role
We are seeking a highly motivated Senior Analyst - Operations who will play a key role in optimizing the performance of our ride-hailing operations.
The ideal candidate will analyze driver and rider data, enhance operational processes, and support strategies to improve service quality, efficiency, and user satisfaction.
Key Responsibilities:
- Operational Performance: Analyze driver and rider data to optimize operational performance and identify areas for improvement.
- Process Enhancement: Enhance operational processes by identifying areas for improvement and implementing changes to improve service quality, efficiency, and user satisfaction.
- Strategy Implementation: Support the implementation of strategies to improve service quality, efficiency, and user satisfaction by analyzing driver and rider data, enhancing operational processes, and identifying opportunities for improvement.
- Reporting and Analysis: Develop and maintain reports and analyses to track performance and identify areas for improvement.
Requirements:
- Bachelor's degree in Business Administration, Operations Management, Data Analytics, or a related field.
- 2-3 years of experience in operations, data analysis, or related roles.
- Proficiency in data analytics tools such as Excel, SQL, Tableau, Power BI, or similar platforms.
- Strong understanding of process improvement methodologies (e.g., Lean, Six Sigma).
- Proven ability to analyze complex datasets and develop actionable recommendations.
- Excellent communication and presentation skills.
- Strong organizational and time-management skills.
What We Offer:
- Market competitive salary.
- An excellent opportunity to learn and develop.
- An environment that encourages growth.
- Health benefits and life insurance.
- Annual Bonus.
- Dollar adjusted bonus policy.
- Internet allowance.
- Fuel allowance.
- Learning assistance policy.
Our Culture:
Jeeny is an equal opportunity employer. We are committed to providing a workplace where all aspects of employment are solely based on merit. We value diversity and do not discriminate in any form based on race, color, ethnicity, nationality, religion, gender, age, or mental or physical disability.
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